Privacy policy

1.1. Information we collect.

1.1.1. General Browsing

The app/website, GoldenSpoon, gathers navigational information about where visitors go on our app/website. This information allows us to see which areas of the app/website are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifiable information (for example, domain type, browser version, service provider, IP address) may be collected, which provides information regarding the general use of the app/website.

2.1.2. Personal Information

1.1.2.1. Contact Us, Help or Feedback

If you complete a general "Contact Us" form on our app/website, we may collect your name, e-mail address, mailing address and any information that you provide in the text of your message. The information collected in the "Contact Us" feature is only used to reply to visitors' requests for information.

2.1.2.2. Registering a user profile with the App.

Registering with the app requires visitors to provide their name, postal address, e-mail address, and telephone number and any other information deemed necessary to effectively manage an online profile efficiently and provide you with the best possible user experience while on the app/site.

3.1.2.3. Purchasing via the App.

If you purchase through GoldenSpoon, we will gather personal information (i.e., name, billing and shipping/physical address information, e-mail address, telephone number and credit card information), as well as information about your purchases on our app.

3.1.3. Information We Share With Third Parties

GoldenSpoon does not sell or rent your e-mail address to unrelated third parties. We may, however, share e-mail addresses with our affiliated companies so that they may send you promotional materials about their products. You can be assured that our affiliated companies will not sell or rent your e-mail address to unrelated third parties. Please be aware that GoldenSpoon may use third parties to help provide services to you, such as fulfilling orders, processing payments, providing electronic online investor information, monitoring site activity, serving site content, organizing information, conducting surveys, and administering e-mails, drawings, or contests. You should also be aware that we may disclose specific information about you, if necessary, to do so by law, or based on our good faith that it is necessary to conform or comply with the law or is necessary to protect the users of our app/website, or the public.

2.2. What are cookies and how do we use them

www.vandsinnovations.co.za uses a browser feature known as a cookie, which assigns a unique identification to your computer. The cookies are typically stored on your computer's hard drive. Information collected from cookies is used by www.vandsinnovations.co.za to evaluate the effectiveness of our Website, analyse trends and administer the Website. The information collected from cookies allows us to determine such things as which parts of our Website are most visited and difficulties our visitors may experience in accessing our Website. With this knowledge, we can improve the quality of your experience on our Website by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties. In addition, www.vandsinnovations.co.za uses cookies to help keep track of items you put into your shopping cart and to tell us whether you have visited www.vandsinnovations.co.za in the past.

3. Updating your personal information

We prefer to keep registered users' personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information, including your billing address, your selected billing mechanisms, i.e. credit cards and preferred delivery information. Just log on to your account with your username and password, and you'll see a menu where you can update your information.

4. Links

For your convenience and enjoyment, our website may contain links to other websites. www.vandsinnovations.co.za does not evaluate and is not responsible for the privacy practices or the content of such websites. We would urge you to review the privacy policies on each link to ensure that you are comfortable with their privacy policies and practices.

5.Updates to privacy policy

As we continue to offer our visitors new and different types of content and services, www.vandsinnovations.co.za may modify our information collection and use practices. Should there be a material change to our information collection and use practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement.

 

 

 

6. Security statement

www.vandsinnovations.co.za limits the number of employees that have access to the databases that contain personal data, and www.vandsinnovations.co.za employees are advised of the importance of confidentiality. In addition, it is our policy to never send your credit card number via e-mail or SMS. As an added safeguard, www.vandsinnovations.co.za does not store credit card information with your registered profile. 

While we implement the above security measures on the app/site, you should be aware that 100% security is not always possible.

7. Questions/contact us

If you have any questions, comments or concerns regarding our privacy practices, please contact us on one of the following platforms: 
Email: support@goldenspoon.co.za 
Phone: 031 537 3912